Contact Information

Computer Service Desk


Uniformed Services University of the Health Sciences
4301 Jones Bridge Road
Bethesda, Maryland 20814
Room G074
Phone: (301) 295-9800
Email: help@usuhs.edu

Hours of Operation

6:00 a.m. until 5:00 p.m.
Monday through Friday

Support


After Hour IT Emergency Support

"After Hour IT Emergency Support" refers to support activities that take place during non-business hours. The supported functions are usually the result of an act that could cause major Automated Data Processing (ADP) damage to the Uniformed Services University's core computing center.

Emergency requests are identified as:

A flood
Power failure (UPS) and/or
an air conditioning problem that could detrimentally affect computer/network equipment

When an IT-related emergency occurs after hours, contact Security (295-3038) who will then contact the "on-call" IT staff