USU Medical Executive Skills Course
Dr. Patricia Buss
Ms. Carol Cooper
Dr. Raymond Crawford
Dr. Michael Dinneen
CAPT Kevin Dorrance
CAPT James Ellzy
CDR John Gardner
Mr. William Hirst
Mr. Brandon Ho
LTC Kenneth Jones
CDR Linda Kimsey
COL Angela Koelsch
Dr. Eric Marks
Dr. John McQueston
Dr. Gregg Meyer
Mr. Joseph Procaccino
Mr. Gaston Randolph
Dr. Patrick Sculley
Ms. Sherry Stone
Mr. Walter Tinling
Mrs. Donna Whitaker
Ms. Barbara Zeliff

Ms. Sandra Elliott
HM2 Lorenzo Walker

The MedXellence faculty consists of experts in the field of healthcare management within the Military Health System, Federal Health System, and the private sector. Select a faculty member to the left to view his/her biography.

Disclosure: All faculty and planning staff have disclosed that they have no significant financial relationship with commercial entities whose products or services are related to the subject matter of the topic they will be addressing.

John E. Baker Mr. John E. Baker
General Counsel
Uniformed Services University of the Health Sciences

Mr. John Baker (COL, USA, JAG, Ret) is the Uniformed Services University's General Counsel. He has held this position (and that of Assistant Professor) since 2000, and has been a member of the MedXellence faculty for seven years.

Mr. Baker has 23 years experience as an Army Judge Advocate with publications in The Advocate and Military Law Review, and has written opinions as an Appellate Military Judge on the Army Court of Criminal Appeals. He has also served as an Associate Professor at the US Military Academy and as a civilian attorney for the Defense Legal Services Agency.

He is a graduate of the U.S. Military Academy and obtained his Juris Doctor (JD) Degree from the University of Maine, and his Master of Law (LLM) degree from New York University.

His areas of expertise include: criminal law, international law, health law, intellectual property law, and professional ethics.

Patricia A. Buss Dr. Patricia A. Buss
Medical Director
Health Net Federal Services

Patricia L. Buss (CAPT, MC, USN Ret) is the Medical Director for Health Net Federal Services in Arlington, Virginia.

Dr. Buss has 15 years in executive medicine with extensive experience and comprehensive understanding of healthcare quality, patient safety, and health plan benefit development and administration. As medical director for Health Net Federal Services (2008-present), Dr. Buss is involved on a daily basis with quality and benefit issues.

She has 21 years' experience in the U.S. Navy, holding various positions including the Deputy Chief Medical Officer, TRICARE Management Activity where she provided oversight for a range of quality improvement, patient safety, population health/medical management, and behavioral medicine programs that impact the direct care and purchased care components of the TRICARE Military Healthcare System. Additional positions include: Executive officer (US Naval Hospital Okinawa) and chief of the clinical staff (National Naval Medical Center) contributed to expertise in crisis management, public relations, and change leadership.

Dr. Buss obtained her MD degree from Brown University and her MBA from George Mason University. Her areas of expertise include healthcare quality, health plan benefit development and administration, and DoD/TRICARE medical policy.

Carol J. Cooper Ms. Carol J. Cooper
Deputy General Counsel
TRICARE Management Activity (TMA)

Carol J Cooper (CAPT USN JAG, Ret) Master of Laws is currently TRICARE Management Activity's (TMA) Deputy General Counsel. In this position, she provides TMA leasdership support in programs, policy, and legislative issues.

CAPT Cooper has 27 years' experience in the U.S. Navy, Judge Advocate General's Corps 1978-2005, holding various positions including: Executive Officer, Naval Legal Services Office National Capital ( Metro DC area); Commanding Officer Naval Legal Services Office Pacific (Hawaii, Guam, Japan); Director, Appellate Defense Division, Office of the Judge Advocate General; Appellate Judge, Navy Marine Corps Court of Appeals; Staff Judge Advocate, National Naval Medical Center; Staff Judge Advocate, Navy Bureau of Medicine and Surgery.

She obtained her BA, Master of Accountancy (MAcc), and Juris Doctor (JD) degrees from Florida State University, and her Master of Laws (LLM) degree from George Washington University.

Her areas of expertise include the DoD Quality program, DoD/VA sharing, managed care medical benefits, and DoD pharmacy program benefits.)

Raymond S. Crawford Dr. Raymond S. Crawford
Assistant Professor, Health Services Administration
Uniformed Services University of the Health Sciences

Dr. Crawford (Col, USAF MC, Ret) is an Assistant Professor in the USU Health Services Administration Division and Medical Director of the University's Military Health Services Research Center (MHSRC).

During his 25-year Air Force career, Dr. Crawford held various clinical positions including Surgical Department Chair at Maxwell AFB, AL; and management positions including command of the hospitals at Edwards and Shaw AFBs, Deputy Command Surgeon at US Air Forces, Europe, and Director of the Clinical Quality Management Division for the Surgeon General at Bolling AFB, DC.

Following retirement, he has served as the Director of the DoD Civilian External Peer Review Program (later the National Quality Management Program) and as Senior Clinical Scientist at SAIC where he manages the TRICARE Europe Nurse Advice Line.

Dr. Crawford obtained his undergraduate and MD degrees from the University of Arkansas, and his MBA from Troy University.

His areas of interest/expertise include health services and population health research, health care management, and health care quality management.

Michael P. Dinneen Dr. Michael P. Dinneen
Director, Office of Strategy Management

Michael Dinneen (CAPT USN MC, Ret) is currently the Director, Strategic Planning and Business Development, Office of the Assistant Secretary of Defense for Health Affairs.

He obtained his MD and PhD degrees from the Medical College of Virginia.

His areas of expertise include strategic planning and business transformation in Federal Healthcare, skilled communicator, accomplished clinician and educator, and managing complex healthcare systems in a changing healthcare environment.

James Ellzy CDR James Ellzy
Deputy Medical Director
TRICARE Management Activity

CDR James Ellzy has 13 years of service in the U.S. Navy. He currently serves as the Deputy Medical Director and Director for Clinical Quality, Office of the Chief Medical Officer, TRICARE Management Activity, Falls Church, VA. He is also the Vice Chairman of the DoD Pharmacy and Therapeutics Committee and faculty for the Navy's Clinic Management Course.

Collectively, the four Medical Directors in the Office of the Chief Medical Officer: (1) conduct clinical reviews and provides clinical based decisions for benefit appeals, changes, and emerging technology, (2) provide information for benefit clarification, (3) provide clinical oversight of programs for patients with special needs, and (4) foster cross-system communication of benefit issues, changes and clarifications through the monthly Medical Directors Forum.

Prior to serving at TMA, CDR Ellzy served as the Lead in the Office of Clinical Quality at Naval Medical Center San Diego (Balboa) where he was in charge of Population Health as well as ORYX, NPIC, and NSQIP metrics.

CDR Ellzy obtained his M.D. from East Tennessee State University.

Dr. Ellzy is a board-certified family physician.

His areas of expertise include: Population Health, Medical Informatics, Coding and capturing productivity.

William Hirst Mr. William Hirst
Epidemiologist/Data Service's Director
Population Health Consultant

Southcentral Foundation, Anchorage, AK

Mr. Hirst currently serves as an Epidemiologist and Data Services Director for Alaska's largest tribal health organization, where he oversees data collection, analysis and performance evaluation for the organization.

Maj Hirst (USAF, Ret) has over 20 years of military experience, beginning his career in the enlisted ranks. He's served as a Population Health Consultant and Epidemiologist with the Air Force Medical Service's Population Health Support Division, was a member of the National Quality Management Program/Scientific Advisory Panel and the DoD Population Health Working Group.

Mr. Hirst obtained his BSN from the University of Central Florida and his MPH in Epidemiology from the University of South Florida.

Mr. Hirst is a Certified Professional of Healthcare Quality with extensive experience in the areas of process improvement and outcomes management.

Brandon Ho Mr. Brandon Ho
HIPAA Compliance Specialist
Pacific Regional Medical Command

Brandon Ho is the HIPAA Compliance Specialist for the Pacific Regional Medical Command based at Tripler Army Medical Center in Honolulu, Hawaii. In this position, he ensures compliance for PRMC with both the security and privacy rules for the Health Insurance Portability and Accountability Act.

He has 10 years clinical experience in Surgical Services and 6 years of experience as an educator at a parochial school in Honolulu, Hawaii. He was hired by BearingPoint Inc. as a Management Analyst in 2004, overseeing HIPAA Compliance for the Pacific Regional Medical Command. When that contract ended, he was hired by the U.S. Army to continue work as the PRMC HIPAA Compliance Specialist. He has presented at several functions throughout the country combining his experiences as a teacher and Subject Matter Expert for patient confidentiality to encourage continued respect for patient rights at all levels of patient care.

Mr. Ho obtained his CIPP (Certified Information Privacy Professional) from International Association of Privacy Professionals.

He has presented at several functions throughout the country combining his experiences as a teacher and Subject Matter Expert for patient confidentiality to encourage continued respect for patient rights at all levels of patient care.

His area of expertise includes protecting patient confidentiality through compliance with the security and privacy standards of the Health Insurance Portability and Accountability Act.

Eric S. Marks Dr. Eric S. Marks
Director, Center for Education and Research in Patient Safety
Uniformed Services University of the Health Sciences

Dr. Eric S. Marks is a Professor of Medicine, Associate Professor of Nursing and serves, as the Director of the DoD Center for Education and Research in Patient Safety, He has been involved in educational programs of the DoD Patient Safety Program for approximately 9 years. He has co-directed multiple courses to train patient safety managers, leadership, providers, and administrators within DoD. Activities include the development, presentation, and review of curriculum materials, presentations, and editorial activities for the DoD Patient Safety website. He was a senior editor for the AHRQ-DoD joint publication “Advances in Patient Safety” that was the first up-to-date compendium of some of the best patient safety funded by the federal government. Dr. Marks is a member of the DoD Patient Safety Planning and Coordination Committee and serves on the American Board of Medical Specialties Patient Safety Improvement Program Advisory Committee.

Dr. Marks has provided consultative services to a number of federal government agencies including the Departments of State, Justice, and Health and Human Services in the areas of practitioner credentialing, continuing medical education, patient safety, medical malpractice, and legal issues of telemedicine.

Dr. Marks obtained his MD degree from the Bowman Gray School of Medicine of Wake Forest University. He completed training in Internal Medicine and a Fellowship in Nephrology at the Washington University Jewish Hospital in St. Louis. He served on active duty in the PHS Commissioned Corps prior to his appointment at the USU. Dr. Marks is Board certified in both Internal Medicine and Nephrology and maintains active clinical teaching and patient care activities at the Walter Reed Army Medical Center and the National Naval Medical Center.

His areas of expertise include: Patient Safety, Medical Error, Medical Microsystems, Quality/Process Improvement

John. A. McQueston Dr. John A. McQueston
Director for Pediatric Respiratory Therapy
Legacy Emanuel Children's Hospital

John McQueston (CAPT, MC, USN Ret) currently practices pediatric pulmonology at the Children's Hospital in Portland Oregon, where he is also actively involved in the quality improvement and patient safety programs. His previous medical executive experience includes tours as President of the Medical Staff at the Naval Medical Center Portsmouth, Head of Quality Improvement at the National Naval Medical Center and the Navy Surgeon General's Specialty Advisor for Pediatrics. He received his medical degree from USUHS, and his MBA from the College of William and Mary.

Gregg Meyer Dr. Gregg Meyer
Senior Vice President
MGH/MGPO Center for Quality and Safety

Dr. Gregg S. Meyer is currently the Senior Vice President for the new Center for Quality and Safety at Massachusetts General Hospital. A national leader in the area of quality and safety, Dr. Meyer heads the multi-faceted efforts to set forth a vision for what quality and patient safety at Massachusetts General Hospital should be.

As the previous Director of the Center for Quality Improvement and Patient Safety at the Agency for Healthcare Research and Quality, Dr. Meyer was responsible for conducting and supporting research on the measurement, improvement, and reporting of health care quality including clinical performance measurement, patient safety issues, and consumer surveys. He has served on numerous key committees related to quality and safety including the Joint Commission's Board of Measurement, the World Health Organization's Scientific Peer Review Group on Health Systems Performance Assessment, and NASA's Medical Policy Board.

Dr. Meyer obtained his MD degree from Albany Medical College; his MSc from Oxford University and his SM from Harvard School of Public Health. He also served as a fellow in the U.S. Senate Labor and Human Resources Committee's health office. He has authored over 80 articles, editorials, chapters and monographs, and is board certified in Internal Medicine.

His areas of expertise include quality measurement and improvement, patient safety, and federal / state health policy. In addition his experience includes health services researcher, physician executive with broad responsibilities for the largest medical group in New England, and continue to practice as a primary care general internist.

Joseph A. Procaccino Mr. Joseph A. Procaccino
Legal Advisor to the Surgeon General

Mr. Joseph A. Procaccino, Jr. is an attorney licensed in Virginia and the District of Columbia. He received his Juris Doctor degree from American University and a Masters degree in Forensic Medicine from George Washington University, both in Washington, D.C. He has been in government service since 1969.

Mr. Procaccino is the Legal Advisor to the Surgeon General, United States Air Force, and serves as Senior Counsel for Health Affairs for the Air Force Judge Advocate General. He also serves as the legal representative to the Surgeon General's Medical Practice Review Board and Clinical Investigation Review Committee, and participates in the Department of Defense Health Affairs Committee for Risk Management and Quality Assurance. He is appointed as an Assistant Professor of Preventive Medicine and Biometrics at the Uniformed Services University for the Health Sciences where he teaches Medical Jurisprudence and Bioethical issues. He has also been designated as a lecturer on Bioethics at the Walter Reed Army Institute of Research, and is on the faculty of the Defense Department's Medxellence Program. He has spent twenty years as Medico-Legal Editor of “The Reporter”, the journal of The Air Force Judge Advocate General.

Mr. Procaccino is the recipient of the James O. Wrightson Award as the outstanding civilian attorney for the Air Force and holds both a Distinguished Educator Award and the Outstanding Service Medal from the Uniformed Services University of the Health Sciences.

In addition to his government service, Mr. Procaccino is an Adjunct Associate Professor of Health Law at the University of Maryland Graduate School, and an Adjunct Assistant Professor at Central Michigan University, where he teaches ethics and medical law. He has been on the faculty of Georgetown University's Healthcare Leadership Institute teaching professional ethics during its eleven year tenure, and served as an elected member of the Alexandria Hospital Corporation and the New York Academy of Sciences. Mr. Procaccino has published numerous articles and lectures internationally to healthcare and legal groups on the subjects of health law, medical liability, and bioethics. He is also editor of the book “Thesaurus of Medical Word Roots.”

Mr. Procaccino is a retired officer, U.S. Army Reserve.

Gaston M. Randolph Mr. Gaston M. Randolph
Director of Enterprise Innovation
US Army Medical Command

Randy Randolph (COL, MS, USA Ret) is the Director of Strategy and Innovation for the US Army Medical Command (MEDCOM) and Office of the Army Surgeon General, Falls Church, Virginia.

Mr. Randolph has six years in strategy management and process improvement. As the Director of Strategy and Innovation, Mr. Randolph is involved on a daily basis implementing the Balanced Scorecard Strategic Management System and Lean Six Sigma across the MEDCOM.

He has 30 years experience serving in the US Army, holding various positions including the Commander, HHC and Operations Officer, 86th Combat Support Hospital, Ft. Campbell, Kentucky; Command and General Staff Officer Course, Ft. Leavenworth, Kansas; Executive Officer, 28th Combat Support Hospital, Ft. Bragg, North Carolina and Operations Desert Shield/Desert Storm, Southwest Asia; Medical Operations Officer, US Army Forces, Operation GTMO, Guantanamo Bay, Cuba; Assistant Chief of Staff, Security, Plans and Operations, 44th Medical Brigade, Ft. Bragg, North Carolina; Medical Operations Officer, Corps Surgeon's Office, XVIII Airborne Corps, Ft. Bragg, North Carolina; Assistant Executive Officer, Office of The Surgeon General (OTSG), Falls Church, Virginia; Battalion Commander, Academy Battalion, US Army Medical Department Center and School, Ft. Sam Houston, TX; Chief, Current Operations, MEDCOM/OTSG, Falls Church, Virginia; Director, Military Vaccine Agency, OTSG, Falls Church, Virginia; Executive Officer to The Surgeon General, US Army, Falls Church, Virginia; and Lean Six Sigma Deployment Director, MEDCOM/OTSG, Falls Church, Virginia.

Mr. Randolph obtained his MHA degree from Baylor University.

His areas of expertise include: Medical Operations on the Battlefield, Organizational Strategy, The Balanced Scorecard, Continuous Performance Improvement, Lean Six Sigma, Knowledge Management, and Best Practice Transfer.

Sherry Stone Ms. Sherry Stone
Senior Financial Analyst, Decision Support Center
Office of the Army Surgeon General

Ms. Stone is a currently the Senior Financial Analyst in the Office of the Army Surgeon General, Decision Support and Business Operations. Ms. Stone currently serves on a multidisciplinary team in driving well-informed, objective health services decisions for the Army Medical Department (AMEDD) by integrating traditional research and analysis with advanced decision support tools in a learning environment. Ms. Stone's primary responsibility is ensuring AMEDD strategic financial and non-financial values integrate into an operational plan through business planning. She serves as the AMEDD representative in performance-based planning. She is a key member in the functional and technical development of the Tri-Service Business Planning Model and Tool to facilitate Military Treatment Facilities (MTFs), Multi-Service Markets, Intermediate Commands, and TRICARE Regional Offices in determining health care needs, forecasting purchased care requirements, and supporting performance-based budgeting.

Ms. Stone has held previous positions including Army MEPRS Program Manager and Europe Regional Medical Command MEPRS Manager.

Ms. Stone obtained her MHA degree from Central Michigan University.

Her areas of expertise include her keen ability to translate organizational strategy into MTF operational activities and educating personnel at all levels of the organization how those activities impact health care delivery.

Walter W. Tinling Mr. Walter W. Tinling
Assistant Vice President for Resource Management/Assistant Professor
Uniformed Services University of the Health Sciences

Retired Navy Medical Service Corps Captain. Seventeen years of experience in Planning, Programming, Budgeting and Execution within the Department of Defense Resource Environment. Last three years of active duty spent managing the TRICARE Contracts for the Secretary of Defense. Led the team that designed the financial model and incentives inside the Next Generation of TRICARE Contracts. Ten years experience as an Assistant Vice President at USU. Six years experience as an Assistant Professor for PMB.

Ms. Sandra Elliott
Program Manager
Uniformed Services University of the Health Sciences

Ms. Sandra Elliott is a Program Manager for the MedXellence program. She can be reached at