Incoming School of Medicine students will begin inprocessing with the Helpdesk, on Aug. 4 or 5, depending on their service. The following information will help them utilize the information technology resources at the University.
Students will be able to log onto the university computers with the Common Access Card, or CAC, and with a username and password. In order to log in with the CAC, students will need to know their CAC PIN. If students do not know their PIN, they will be provided directions on resetting the PIN.
The CACs contain digital certificates. Three certificates are required to use Department of Defense networks. Unfortunately, these may not be on all CACs. The Helpdesk will assess certificates and if necessary make an appointment for students at the National Naval Medical Center to update the CAC.
Network usernames, passwords and e-mail information will be provided during the MDL orientation. Students will need to provide a copy of their service's Information Awareness Training Certificate during the Aug. 4/5 orientations or the MDL orientation to activate USU accounts.
The Department of Defense prohibits the use of USB thumb drives on their networks. In order to move data to a USU computer, students will need to send it by e-mail, upload it to a service portal, or copy it to a CD.
The University provides the following services to students:
If you have questions, please contact Mr. Dennis Stutz at email@example.com between July 16 and July 24. If you have questions after July 24, contact Mr. Eric Hanson at firstname.lastname@example.org.